Changing a mailbox quota without deleting messages A mailbox quota limits storage available to one email address. Increasing it can restore delivery to a full mailbox, provided the hosting account still…

Changing an email mailbox password in cPanel Change a mailbox password when it has been shared, forgotten or exposed. This changes access to that email account and its authenticated mail clients;…

Choosing safe handling for mail sent to nonexistent addresses A domain’s default address handles incoming mail addressed to names that do not exist as mailboxes or forwarders. Choosing deliberate handling reduces…

Configuring an application to send through authenticated SMTP Authenticated SMTP gives a website or application an explicit sending identity and clearer error reporting than relying on an unspecified local mail…

Connecting a supported calendar or contacts client to cPanel Compatible CalDAV and CardDAV clients can synchronise calendars and contacts supplied by an enabled cPanel mail service. Use the connection information…

Creating a business email account in cPanel Create a mailbox such as hello@example.com when you want a separate inbox, password and storage allowance for a person or team. Creating the mailbox…

Creating a moderated announcement list with cPanel Mailing Lists A moderated mailing list can distribute approved announcements to a defined group while preventing every subscriber from posting to everyone. cPanel’s…

Forwarding a cPanel email address to another inbox An email forwarder sends incoming messages for one address to another destination. It can simplify monitoring an old address, but forwarding does not…

Managing an email public key with cPanel Encryption cPanel Encryption manages GnuPG keys used with compatible encrypted-email workflows. Creating a key here does not automatically encrypt all messages…

Opening cPanel webmail securely Webmail lets you read and send a hosted mailbox’s email in a browser. It is useful for checking whether a problem belongs to a desktop mail client or to…

Publishing cPanel DKIM when DNS is hosted elsewhere DKIM signs outgoing mail so recipients can verify that the signed message was authorised by the signing domain. When DNS is hosted elsewhere, cPanel can…

Repairing the SPF record recommended by cPanel Email Deliverability Email Deliverability can show the SPF record expected for mail sent through your cPanel server. Repairing SPF requires combining all legitimate sending…

Selecting Local or Remote Mail Exchanger in cPanel Email Routing tells the hosting server whether a domain’s mail should be delivered locally or sent to an external mail service. A mismatch can cause…

Setting an out-of-office autoresponder in cPanel An autoresponder tells senders when a mailbox owner is unavailable and where urgent requests should go. Incoming mail still needs a working mailbox or…

Suspending a mailbox login or outgoing mail without deleting it cPanel can restrict particular mailbox functions while preserving the address and its stored messages. This helps contain a compromised login or pause…

Tracing a missing message with cPanel Track Delivery Track Delivery helps trace a message through the hosting server’s mail handling. Use it to distinguish accepted mail, deferrals, rejections and failures…

Troubleshooting the order of global and mailbox email filters Mail filters are evaluated according to their configured scope and order. A broad early rule can redirect, discard or stop processing before a more…

Using Email Disk Usage to remove selected old messages Email Disk Usage can remove a selected set of messages from a specific mailbox folder. Its deletion action is permanent, so use it only after…

Using plus addressing to organise incoming cPanel email Plus addressing adds a label after a mailbox name, such as sales+orders@example.com, while delivering through the underlying sales@example.com account.…

Why does Email Deliverability report a reverse-DNS problem? A reverse-DNS warning concerns the hostname associated with the server’s sending IP address. Unlike an ordinary domain TXT record, the relevant PTR…

Why does forwarded mail fail when direct delivery works? Forwarded mail can fail even when direct delivery succeeds because the receiving provider evaluates authentication after the message passes through…