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BUILT AROUND YOU Big ideas.A better home. From your first website to your next big business. Find the hosting that fits. Discover Our Hosting
BUILT FOR WORDPRESS START FROM WordPress made simple. Built to perform. Fast, secure WordPress hosting with everything you need to build, manage and grow your website. Discover NabWP
YOUR NEXT CHAPTER A great name.A world of possibility. Make your idea easy to find. Discover a domain that feels like your brand, from the very first click. Find your domain
MADE TO STAND OUT Your vision.Beautifully built. Turn your idea into a website you love. Find the tools to create, protect, and grow your online presence. Start building
Activate and test a WHMCS payment gateway Activate a payment gateway only after confirming its supported currencies, payment flows and recurring-payment behavior. A gateway's availability in…
Add and maintain currencies in WHMCS Adding a currency to WHMCS creates a pricing and payment responsibility. Confirm how catalogue prices, exchange rates, gateway processing and accounting…
Add and price WHMCS configurable options Configurable options let customers choose variations that contribute to a product's price, such as a licensed software tier or extra capacity. An option…
Add funds to your Nabtech domain reseller balance Use the reseller area's Wallet page to add funds and verify the balance available for domain purchases. The current interface explains whether your…
Adding a cPanel hosting product to your own WHMCS This guide is for resellers who administer their own WHMCS installation. A WHMCS product defines what a customer can order; its cPanel module settings…
Apply a hosting package change from a WHMCS service A WHMCS product change can affect both recurring billing and the hosting package on the server. Plan supported upgrade and downgrade paths so that a…
Apply an approved tax policy in HostBill Configure HostBill's tax settings from an approved tax schedule for your business, customers and products. The software provides calculation controls;…
Apply and review client credit in WHMCS WHMCS client credit can represent received deposits, overpayments or an authorised goodwill adjustment. Record its source clearly so that staff can…
Apply client-specific HostBill settings and automation overrides Client-level overrides let HostBill apply a specific billing or service agreement to one customer. Review these settings whenever a customer's invoices,…
Applying reseller contact details and branding without changing server ownership Reseller branding can present your business name, logo and support contact within the permitted cPanel experience. It changes customer-facing…
Back up and test recovery of HostBill A recoverable HostBill backup contains more than a database export. It must preserve the application version, configuration, encryption information and…
Brand and test the HostBill client area Customise the HostBill client area so customers can recognise your business and reach billing, services and support easily. Start with the controls…
Brand and test the Hosting Suite client experience Client design controls the appearance of the suite's customer interfaces and selected broader client-area styling. Each section saves independently, so…
Branding your reseller customers’ cPanel experience A consistent customer control panel helps your reseller service feel coherent: recognizable branding, working support links and clear public contact…
Build a structured HostBill knowledgebase Organise a HostBill knowledgebase around the tasks customers need to complete. Use a single maintained article for each distinct workflow, with related…
Build a WHMCS staging copy without sending live charges or emails A WHMCS staging copy can contain real customers, saved payment references and server credentials. Isolate those capabilities before running tests so the…
Build and publish branded billing-platform connectors in Connector Studio Connector Studio creates and publishes branded connector releases for the billing platforms supported by the installed package. A module operator can…
Build HostBill product components and configurable options HostBill product forms collect order information and, for supported field types, let customers choose priced resources. Configure the visible choice,…
Can I resell Nabtech domains without WHMCS? Yes. You can use the Nabtech reseller portal for permitted domain orders and management without running your own WHMCS installation. A billing-platform…
Change a WHMCS service due date without creating a billing gap Changing a WHMCS service's billing cycle or due date affects future billing and may affect suspension eligibility. Start from the customer's…
Changing a cPanel username and reviewing its dependencies Renaming a cPanel username changes an operating-system account identity and can affect home paths and database names. Schedule it as a maintenance task…
Changing an account bandwidth allowance in WHM The account bandwidth allowance is a monthly data-transfer limit. It is different from network connection speed, and increasing it will not by itself…
Changing an account’s primary domain in WHM Changing an account’s primary domain updates its hosting identity and can rename associated email, FTP and Web Disk usernames containing the old domain.…
Changing one account’s disk quota in WHM Quota Modification changes one hosting account’s permitted disk allocation. It can resolve a legitimate capacity problem, but the server and reseller…
Check HostBill requirements and licence modules before installation A HostBill installation needs a compatible runtime, a valid licence and the particular integration modules used by your business. Check these before…
Check which Hosting Suite tools each control panel supports Hosting Suite connects cPanel, Plesk, DirectAdmin, Webuzo and Virtualmin accounts, but their available tools differ. Check the combination of provider…
Check WHMCS requirements before installing or updating Check the requirements of your exact WHMCS release before installing it or changing PHP. A server that runs an older WHMCS version successfully may not…
Choose and test a HostBill order page Choose a HostBill order page by the service workflow it must support. Its order type determines available product features, while its cart template…
Choose and test a WHMCS order form for a product group The WHMCS order form template controls how customers compare products, configure a service and complete checkout. Choose a template that works with the…
Choose hosting tools and limits for each product Product features decide what customers can do from Manage Account. Build each product around its intended service level, then verify that the selected…
Choose when HostBill creates a customer's service Choose HostBill's account-creation trigger according to when your business is ready to commit provider resources. Order creation, payment receipt and…
Choosing and activating a WHMCS licence A WHMCS licence authorises use of the billing software under its licence terms. It is separate from the hosting environment, payment gateway accounts…
Collect a safe WHMCS module log for troubleshooting WHMCS module logging helps diagnose communication between the billing application and a server, registrar or payment integration. Enable it for a…
Collect service information with WHMCS custom fields Use WHMCS custom fields to collect information required to deliver a service or route support. Keep fields limited to a clear business purpose, and…
Collect useful Hosting Suite diagnostics without exposing credentials A useful support case connects the customer's symptom to a specific service, action and timestamp. Collect that evidence before changing several…
Configure and troubleshoot customer control panel login Hosting Suite can offer panel login from an eligible hosting service without asking the customer to re-enter the panel password. Single sign-on depends…
Configure early-renewal and billing-cycle discounts Renewal discounts can reward an eligible early renewal or a change of billing cycle. Define the qualifying action, currency and timing precisely, then…
Configure free trials for selected hosting products Hosting Suite's free-trial workflow lets eligible customers start selected products without paying at checkout. Configure the product scope, eligibility…
Configure HostBill contract generation for orders HostBill supports checkout agreements and generated customer contracts. Configure the right document for the stage at which acceptance is required, and…
Configure HostBill currencies and exchange rates Configure additional currencies in HostBill so customer prices, invoices and gateway charges remain understandable and reconcilable. Decide whether you…
Configure HostBill global automation policies HostBill automation should implement your published service lifecycle: when an invoice appears, when payment is expected, what reminders are sent and…
Configure Hosting Suite access rules and verify effective permissions Hosting Suite access rules add module-specific restrictions to the permissions already granted by WHMCS. They do not replace WHMCS authentication or…
Configure recurring and one-time WHMCS product prices Configure a WHMCS product's billing cycles from the price you intend to charge for the full period. Keep recurring charges, setup fees and fixed-term…
Configure renewal permissions and billing cycles for a product Products & policies controls what customers can do when renewing an eligible product. Review these settings as a commercial policy, because they…
Configure renewal reminders without missing billing cycles Renewal reminders help customers plan payment, but their schedule is separate from WHMCS invoice notices. Review both before enabling a campaign so…
Configure supported saved payment methods in WHMCS A tokenized payment method stores a provider reference that WHMCS can use for authorised future payments. The exact data flow depends on the gateway, so…
Configure the website portal and its access model The website portal gives customers a focused place to manage their websites. Choose its access model before issuing credentials, because one login per…
Configure WHMCS invoice reminders without duplicate notices Payment reminders should tell customers what is due, when payment is needed and whether automatic collection is expected. Configure reminders alongside…
Configure WHMCS promotion codes and eligibility limits A WHMCS promotion should express a specific commercial offer: who qualifies, which products and cycles qualify, how much is discounted and how long the…
Configure WHMCS tax rules for your approved billing policy Configure WHMCS tax settings from the business's approved tax requirements. This guide explains the software controls; it does not determine where your…
Connect a Plesk server to native WHMCS provisioning The native WHMCS Plesk module connects billing services to Plesk accounts and service plans. Set up and test the server connection before enabling…
Connect cPanel and WHM to Hosting Suite A cPanel connection lets the suite read and manage the hosting accounts attached to your WHMCS services. WHMCS stores the server login; Hosting Suite…
Connect DirectAdmin hosting accounts to Hosting Suite The DirectAdmin integration works with the hosting user attached to a WHMCS service. A reseller connection can act only for users that reseller…
Connect DirectAdmin to native WHMCS provisioning The native WHMCS DirectAdmin module supports account provisioning and common lifecycle actions when the connected DirectAdmin account has the required…
Connect Plesk subscriptions to Hosting Suite The Plesk integration manages the subscription or webspace associated with a WHMCS service. Correctly identifying that subscription is essential because…
Connect Virtualmin virtual servers to Hosting Suite The Virtualmin integration associates a WHMCS service with its virtual server and hosting account. It reads that identity before exposing customer…
Connect Webuzo admin and end-user services to Hosting Suite Webuzo has separate administrator and end-user interfaces. Hosting Suite uses the saved server credential to inspect a hosting user and carry out…
Connecting a cPanel reseller server to your own WHMCS Connect WHMCS to WHM so your own reseller business can provision and manage the hosting accounts it is authorised to control. This is an administrator…
Control when WHMCS generates recurring invoices WHMCS generates recurring invoices from service billing dates and the configured lead time. Diagnose missing or unexpected invoices by checking those…
Correct a WHMCS invoice without losing its audit trail WHMCS 9.0 changes the way administrators correct invoices. Once an invoice leaves Draft, its published contents are preserved. Use the documented…
Create a HostBill promotional coupon A HostBill promotion should specify who qualifies, which charges it discounts and how long it lasts. Configure those restrictions before distributing a…
Create and administer a reseller account with the correct commercial scope A reseller account authorises a WHMCS customer to use Domain Nexus's domain-resale workspace and permitted integrations. Keep this separate from…
Create and review a HostBill invoice Create a manual HostBill invoice when an authorised charge is not already covered by the normal order or recurring-service workflow. Check for an…
Create and simulate a renewal price rule A renewal price rule chooses the source amount and adjustments used for eligible renewal quotes. Use simulation before activation so you can see which…
Create recurring service addons in WHMCS A WHMCS product addon is suitable for an additional service that needs its own billing or lifecycle record. Use a configurable option when the variation…
Create WHMCS administrator roles with appropriate access Give each WHMCS staff member an individual administrator account with a role matched to their work. Separate routine support, billing adjustments and…
Create WHMCS support departments and staff access Support departments route customer requests to the right staff and control how tickets can be opened. Use a small set of departments with clear…
Creating a cPanel account in WHM as a reseller Create a separate cPanel account when a customer needs an independent website, login, email service and resource allocation. A new WHM account is a…
Creating a DirectAdmin reseller package A reseller package defines the resources and capabilities an administrator delegates to a reseller. It is a commercial allocation and permission…
Creating a hosting package in WHM A WHM package is a reusable collection of account limits and settings. Creating packages before provisioning customers makes it easier to offer…
Customising a WHM suspension page without exposing customer data A suspension page should tell visitors that the site is unavailable and give the account owner a clear support route without publishing private reasons.…
Customize Hosting Suite emails and control automatic template updates Hosting Suite creates ordinary WHMCS product email templates and sends them inside your WHMCS global header, footer and styles. Use the module's email…
Deactivate or remove Hosting Suite with a billing handoff Decide whether you want a reversible deactivation or permanent deletion of module data. Before either path, inventory connected billing and outstanding…
Deleting an unused WHM package Remove a package when it is no longer part of your hosting catalogue. This is a housekeeping action on the reusable plan definition, so first make sure…
Design reseller groups, permissions and inherited settings Reseller groups let your company apply a consistent commercial and API policy to a set of reseller accounts. Define the group around a real offer, then…
Editing an existing WHM hosting package Edit a package when a plan definition needs to change. Because multiple customers may use the same package, first establish whether you intend to change…
Enable and validate a HostBill payment gateway Configure a HostBill gateway only after confirming that the merchant account, installed module and intended payment workflow are compatible. The…
Enable Hosting Suite renewals on a compatible WHMCS installation The supplied Hosting Suite renewal accounting implementation is restricted to WHMCS 8. Verify that requirement before enabling the renewal engine or…
Export HostBill records for a controlled migration or review Choose the HostBill export that matches your goal. A report provides selected business records, a configuration export preserves settings, and a full…
Finding the owner, package and resource usage of a WHM account WHM’s List Accounts view helps identify the hosting account behind a domain before you change quotas, ownership or access. This is particularly useful…
Give HostBill staff appropriate administrator permissions Use named HostBill staff accounts and task-based privileges so support, billing and infrastructure teams receive the access their work needs. A person…
Grant master-reseller access and define downstream responsibilities Master-reseller access lets an authorised account manage a restricted downstream network. It is an explicit role with its own permissions, not the…
Granting or removing jailed shell access for an account Manage Shell Access controls whether an account can use an interactive server shell. Grant the minimum supported access required for the authorised task…
Handle a WHMCS order held for fraud review Fraud screening helps prioritise order review, but an automated score is not a complete decision about a customer. Use a documented review process that…
Identify the registry, registrar, reseller and DNS operator for a domain A domain can involve several providers even when you pay one company. Identify who controls registration, public DNS and hosting before requesting a…
Import existing hosting services into WHMCS safely Bringing existing hosting services into WHMCS requires an inventory of the remote accounts and their billing arrangements. The import must link the…
Install a self-hosted HostBill billing system This guide covers a manual, self-hosted HostBill installation. Use the vendor's separate automated installer instructions when that is the method…
Install and activate Nabtech Hosting Suite Install the suite in the WHMCS installation that owns the services you want to manage. The package contains an addon, supporting module files and hooks,…
Installing WHMCS on a compatible hosting account Install WHMCS only after confirming a valid licence and an environment that meets the requirements of your chosen supported stable release. WHMCS stores…
Investigate a downstream reseller issue within the master account's assigned scope Use the master workspace to investigate an assigned downstream reseller without exposing a platform administrator account. Start with account, order and…
Investigate a paid WHMCS order that did not create hosting When a paid hosting order does not produce a working account, determine which part of the process failed before running Create again. Payment receipt,…
Investigate and repair a renewal that needs review Renewal operations shows each renewal's invoice, period and processing state. Start with renewals marked Needs review and establish what happened in…
Investigate failed automatic payment captures in WHMCS When automatic payment capture fails in WHMCS, first determine whether no attempt occurred, the gateway declined the attempt or the payment succeeded…
Investigate missing WHMCS client emails When a WHMCS email is missing, trace it from the application to the sending provider and then the destination. This establishes whether the message was…
Investigate stalled HostBill background and provisioning tasks Investigate a failed HostBill task by identifying its target, the action requested and the provider's actual result. A queued operation failing locally…
Issue and recover website portal logins Use the portal's supported access and password-reset workflows when a customer cannot sign in. First identify whether the portal uses one login per…
Issue or rotate a downstream reseller credential and deliver it securely An authorised master can manage supported API credentials for assigned ordinary downstream resellers. Read the credential metadata before issuing or…
Keep Blesta annual domain pricing aligned with supported upstream terms Configure domain pricing in Blesta after the module account authenticates correctly. The connector provides upstream prices by TLD, currency, year term…
Keep end-customer registration contacts separate from reseller account ownership Keep the customer who holds a domain registration separate from the reseller account that submits and pays for the order. Accurate mapping helps avoid…
Logging in to WHM securely WHM manages hosting accounts and server or reseller settings. Its login is different from the cPanel login used for one website and from the Nabtech…
Maintain a custom WHMCS theme across upgrades Update a custom WHMCS theme alongside the application release it supports. Keeping an old theme unchanged can hide new controls or break checkout even…
Maintain Hosting Suite hooks and avoid duplicate automation Hosting Suite uses WHMCS hooks for client interfaces, checkout validation, lifecycle notifications, invoice events and scheduled processing. Install the…
Manage client users and permissions in WHMCS WHMCS separates the client account that owns services from the users who log in to manage it. This lets a company invite staff or a developer without…
Manage HostBill client contacts and access permissions HostBill client contacts give another person access to a customer's account with a defined set of permissions. Verify the account owner's authorisation…
Manage trial extensions, expiry and paid conversion Use the trial record, service state and invoice together when extending or converting a trial. These records describe different parts of the process,…
Manage website migration requests and source credentials The migration request workflow records the customer's source details, progress and replies for staff-managed migration work. A submitted request is not…
Map HostBill product settings to server packages Package mapping tells a HostBill provisioning module which provider-side plan to create. The customer-facing product name can differ from the server's…
Move a self-hosted WHMCS installation to another server Move a self-hosted WHMCS installation as one coordinated change involving its database, files, private storage, licence, scheduled tasks and external…
Move HostBill to another server or installation address Moving HostBill requires its database, application files, private storage and configuration to arrive together. It also requires a controlled switch of…
Move WHMCS writable directories outside the public web root Move WHMCS writable directories outside the public web root to prevent direct web access, then update both the template cache path and storage settings.…
Moving a DirectAdmin user between resellers Moving a user between DirectAdmin resellers changes account ownership and management responsibility on the same server. It is different from migrating…
Moving an account to a different server IP Changing a site’s server IP affects traffic routing and can require external DNS or firewall updates. Plan the change for all domains and services…
Moving an existing account to another WHM package Changing an account’s WHM package applies the limits and features of another server-side plan. Review the differences before proceeding so an intended…
Offer and reconcile WHMCS mass payment invoices WHMCS Mass Payment lets a customer settle several outstanding invoices in one transaction while retaining the original invoice records. Use it when the…
Organize and maintain a WHMCS knowledgebase Organise the WHMCS knowledgebase around tasks customers need to complete. Each article should answer one practical question, identify prerequisites and…
Organize HostBill ticket status assignment and escalation Manage a HostBill ticket so the customer, current owner and next action remain clear. The ticket's status should describe the work accurately, while…
Organize WHMCS products into customer-facing groups Use WHMCS product groups to organise the catalogue around customer needs, such as shared hosting, reseller hosting or software modules. A clear group…
Plan a client-data import into WHMCS Import client records into WHMCS using a supported workflow and a reviewed mapping of source identities. A successful upload is only the beginning:…
Plan an upgrade from an unsupported WHMCS version Plan an upgrade from an unsupported WHMCS version as a sequence of compatible transitions. Very old releases can require intermediate PHP, ionCube and…
Plan and validate a HostBill software update A HostBill update changes application files and may update the database. Plan the update as one controlled change with a usable backup, compatible…
Plan your first Hosting Suite rollout Nabtech Hosting Suite brings customer hosting tools, application plans, trials and renewal controls into WHMCS. Start with the services you intend to…
Planning package changes across several reseller accounts Modify/Upgrade Multiple Accounts can apply a planned package change to several accounts. Prepare an exact target list and test one representative…
Prepare a HostBill metered-billing product Metered billing charges for measured resource use. A reliable setup needs a defined unit, a trustworthy measurement feed, a tested pricing scheme and a…
Prepare a new reseller account for its first live domain order Prepare a reseller account, billing integration and support workflow before accepting your first live domain order. A successful API connection confirms…
Preparing starter files for newly created cPanel accounts A skeleton directory supplies starter files when new cPanel accounts are created. The old Skeleton Directory screen was removed from current WHM, but…
Preview and schedule exact domain price imports from the command line The connector's command-line price importer can preview and apply an exact catalogue of supported domain terms. Use it when your pricing process is…
Process and reconcile a WHMCS refund A WHMCS refund must match both the customer's approved refund and the movement of funds at the payment provider. Decide whether you are returning money…
Protect the WHMCS administrator sign-in area Protect WHMCS administrator access with individual accounts, suitable permissions and strong authentication. A custom administrator directory can reduce…
Publish a reseller domain catalogue with correct terms, prices and features The reseller catalogue determines which domain extensions, periods and operations an account can sell. Review it as a complete offer, including…
Publish controlled customer downloads in WHMCS Use WHMCS downloads to distribute approved files with clear access rules and version information. A hidden listing is not the same as a protected…
Reconcile WHMCS reports with invoices and transactions Use WHMCS reports to answer a defined operational question, then verify the report's date range, status filters and currency treatment. A forecast, an…
Record an offline payment against the correct WHMCS invoice Record a manual WHMCS payment after confirming that the money was received through the approved bank or payment channel. The payment record should…
Record and reconcile refunds in HostBill Choose the refund method that matches the authorised outcome: money returned through a gateway, credit retained in the customer's HostBill balance, or a…
Removing the server IP from a DirectAdmin reseller allocation Remove the main server IP from a reseller allocation when future accounts should use a different approved address. This is an administrator allocation…
Resolve duplicate recurring payment subscriptions If a customer appears to pay twice each renewal period, compare the actual provider transactions and recurring agreements. A duplicate callback for one…
Restoring a WHM bandwidth allowance without resetting usage WHM’s Reset Account Bandwidth Limit restores an account’s allowance to its package default. It does not erase measured traffic or start a new billing…
Return a service from Hosting Suite renewals to WHMCS billing Use the explicit billing handoff when a connected service should return to standard WHMCS invoicing. Turning automatic renewal off or disabling the…
Review and accept a WHMCS order without duplicate provisioning Review a WHMCS order by checking its payment, risk information and delivered items before accepting or cancelling it. The order's review status is…
Review and retry failed WHMCS module actions Module Queue records failed automated actions involving service or domain modules. It gives an administrator a place to investigate and retry failures,…
Review HostBill suspension termination and reactivation rules Suspend a HostBill service when the authorised outcome is a temporary restriction. Termination can remove the remote account and its data, so it…
Revoking an exposed WHM API token and auditing its use An exposed WHM API token should be revoked promptly because it can authorise server or reseller actions independently of a normal browser session.…
Rotating a WHM integration token with minimal interruption Rotating a WHM API token replaces an integration secret while preserving the authorised workflow. Install and test the replacement before revoking a…
Run an end-to-end WHMCS test order before launch A complete WHMCS test order checks the customer journey and the operational result. A successful checkout page alone does not prove that payment,…
Selecting the default cPanel login theme in WHM WHM can select an installed login theme through Tweak Settings. This controls the login presentation, while customer cPanel logos and colours are…
Set and review WHMCS late fees WHMCS late fees should implement the company's approved customer agreement. Decide the amount, trigger date, exceptions and communication before…
Set client-specific discounts in HostBill Use a client-specific HostBill discount for an approved customer agreement that should apply without requiring a public coupon. Record its scope and…
Set HostBill invoice timing and recurring service dates HostBill can invoice from a service's billing schedule or from a manually created recurring invoice template. Identify which mechanism owns the charge…
Set up a consistent WHMCS support ticket workflow A consistent WHMCS ticket workflow makes the next action and owner clear. Use customer replies for information the customer needs and private notes for…
Set up HostBill support departments A HostBill support department should have a clear customer purpose, an assigned team and a tested notification path. Create departments around…
Set up prorated WHMCS product billing Prorata billing aligns new service periods to a chosen billing day and charges an appropriate initial partial period. Use it when customers need…
Set WHMCS suspension and termination automation deliberately WHMCS automation should implement the hosting company's approved billing and service policy. Configure invoice timing, reminders, suspension and…
Suspending a cPanel account in WHM Account suspension temporarily restricts an account without intentionally deleting its stored hosting data. Use it only for an account you are…
Suspending a reseller and understanding customer impact WHM offers reseller-wide suspension controls that can interrupt every customer account owned by that reseller. Review the complete affected list before…
Terminating a hosting account after a verified handover Termination permanently removes a hosting account and its associated server data. Use it only after the service owner’s authorised retirement or…
Transferring a cPanel account to a different reseller owner The WHM account owner determines which reseller administers a cPanel account. Transferring that ownership changes administrative responsibility on the…
Translate Hosting Suite customer labels and maintain language files Translations replaces exact customer-facing strings in the module. Use it for translated labels or clearer English wording, then test complete customer…
Troubleshoot HostBill payment notifications and reconciliation A payment callback or webhook carries the provider's result back to HostBill. The customer's return to a success page is not enough to prove that an…
Troubleshoot WHMCS payment callbacks and unpaid invoices Payment callbacks and webhooks allow a gateway to notify WHMCS about events independently of the customer's browser. If a customer pays successfully but…
Understand HostBill pro forma and final invoice numbering HostBill's invoicing method controls how invoice numbers are assigned and whether pro-forma and final documents use separate numbering. Choose the…
Understanding allocated resources and overselling limits in WHM A reseller can reach a resource-allocation limit even when their customers have not filled their quotas. WHM distinguishes assigned capacity from actual…
Unsuspending a cPanel account in WHM Unsuspend an account after the reason for its suspension has been resolved. This restores access to the hosting service but does not automatically…
Update WHMCS manually when the automatic updater is unavailable A manual WHMCS update requires both the correct release files and the supported database update process. Use it when the automatic updater is…
Upgrade Hosting Suite and review changed product behaviour Upgrade the module as a complete release and verify the workflows your business uses afterward. Back up the database and current files first, because…
Upgrading a reseller hosting plan without losing track of customer accounts An upgrade to reseller hosting changes the resources or account allowance available to your reseller service. It does not automatically redesign the…
Use HostBill logs to investigate an operational failure Use HostBill logs to reconstruct a specific event across the customer record, scheduled task and external provider. Start with a timestamp and object ID…
Use the WHMCS automatic updater safely Use Utilities > Update WHMCS to apply a supported update to a self-hosted installation after checking compatibility and creating a recoverable…
Use WHMCS server groups to control provisioning placement A WHMCS server group determines which configured server receives a newly provisioned service for a product. It is useful when a product can be delivered…
Verify and link existing hosting accounts Account linking connects an existing WHMCS service to the remote hosting account that belongs to it. It does not create a new account, move website…
What happens when my domain reseller purchase balance is low? A low purchase balance can prevent a new domain operation from being accepted under your account's funding policy. Add sufficient funds and review any…
What to do after your Nabtech domain reseller account is activated After activation, verify your reseller offer, funding and account access before accepting automated customer orders. You can begin in the reseller…
Which domain extensions can I resell through Nabtech? Your reseller area's current Pricing catalogue shows the domain extensions and terms available to your account. Use that live offer rather than relying…
Why is a WHMCS invoice still unpaid after the customer paid? When a WHMCS invoice shows the wrong payment state, reconcile the money and ledger before changing a status. A status label is not a substitute for…