Activate a purchased Domain Nexus licence and diagnose validation problems Commercial Domain Nexus editions can require a licence key before protected module services are available. Use the licence supplied for your purchase…

Activating Google Workspace for your business domain Google Workspace provides business email and collaboration through the edition purchased from us. Establish your organisation, verify the domain and…

Add a DNS provider connection and prove that it can manage zones Use DNS Manager > Servers to connect Domain Nexus to the authoritative DNS systems your company operates. A saved connection identifies a backend and…

Add a domain registered elsewhere to your DNS Manager You can manage DNS for a domain registered with another company when your Nabtech service includes an allowance for custom domains. Registration stays…

Add a provider's DNS verification record and remove it only when appropriate Providers commonly ask you to add a TXT or CNAME record to demonstrate control of a domain. Verification records should come from the exact service…

Add funds to your Nabtech domain reseller balance Use the reseller area's Wallet page to add funds and verify the balance available for domain purchases. The current interface explains whether your…

Add, edit and remove DNS records in the client area Use the record editor to connect your domain to hosting, mail and verification services. Work from the values supplied by the service you are…

Adding a CNAME record in cPanel A CNAME makes one hostname an alias of another hostname. It is useful for services that supply a canonical target, but it is not an HTTP redirect and…

Adding a domain alias in DirectAdmin A domain alias makes an additional domain serve the selected website while allowing that hostname to remain in the browser. The application can still…

Adding a domain alias that shares an existing cPanel website A domain alias serves an existing website under an additional hostname. It is useful for a related domain you own, but it is different from a redirect:…

Adding a domain and website in Webuzo Add a domain to the correct Webuzo hosting account before uploading its website. The domain definition connects a hostname to a document root and…

Adding a pointer domain in SiteWorx A pointer domain can direct another registered name to an existing SiteWorx website. Choose between a permanent redirect, temporary redirect and server…

Adding a secondary domain to SiteWorx A SiteWorx secondary domain can host an additional website within the same account. It has its own website configuration, but account-level resource…

Adding a separate website domain in cPanel Add a separate website domain when another registered name should have its own files rather than display the primary site. Current cPanel performs this…

Adding an EasyApache PHP extension without changing every domain EasyApache PHP extensions are installed for specific PHP versions. An extension present for one runtime may be absent from the version used by the…

Adding an IPv4 A record in cPanel Zone Editor An A record maps a hostname to an IPv4 address. Edit it in cPanel only when the domain’s authoritative DNS is actually served by this hosting DNS…

Adding and editing DNS records in SiteWorx SiteWorx DNS Records can edit the local zone for an account’s domains when the provider grants that permission. Changes affect public resolution only if…

Adding another website domain in Plesk Adding a domain to Plesk creates the hosting configuration for that website. Domain registration and public DNS are separate tasks. A domain can appear…

Adding flat-rate shipping to a shipping zone Add a Flat rate method to a shipping zone when you want a predictable configured charge for eligible customers. Review whether the amount applies to the…

Adding MX records for an email provider in cPanel MX records tell other mail systems where to deliver messages for a domain. Use the exact mail-server hostnames and priorities supplied by the chosen…

Adding or removing names from a multi-domain certificate Changing a multi-domain certificate requires a planned reissue and deployment. Adding a hostname to DNS or the hosting panel does not add it to an…

Adjusting per-domain PHP settings in Webuzo Change PHP configuration only when a measured application requirement calls for it. Webuzo exposes a PHP INI Editor, but the effective scope depends on…

Adjusting PHP limits for one Plesk domain Adjust a domain PHP setting when a measured application requirement calls for it. Increasing limits can allow legitimate work to finish, but it can also…

Align WHMCS domain due dates with registrar expiry dates Domain-expiry handling must reflect the actual extension and registrar lifecycle. WHMCS grace-period settings help control billing availability, but…

Applying permitted PHP settings to one SiteWorx domain Per-domain PHP settings depend on the server’s PHP mode. On supported PHP-FPM configurations, a correctly placed .user.ini can set permitted directives…

Back up and restore DNS records A DNS backup records the zone's entries so you can review or restore a previous configuration. Use it before imports, bulk changes, nameserver moves or…

Bootstrap and rotate credentials for a Blesta module account Use Blesta's Add registrar account or Edit registrar account form to connect the installed module. The current form supports the standard API…

Build a DNS package for hosting products, addons and domain TLDs A DNS package joins customer entitlements, provider connections, record policy and automation. Configure it before enabling automatic zone creation so a…

Build a domain portfolio inventory with accountable owners and recovery contacts A useful domain inventory links each name to an accountable business owner, its renewal plan and the services that depend on it. A list of names alone…

Can I resell Nabtech domains without WHMCS? Yes. You can use the Nabtech reseller portal for permitted domain orders and management without running your own WHMCS installation. A billing-platform…

Change a 123 Reg domain to your assigned Nabtech nameservers Use the Nameservers controls in your 123 Reg Domain Portfolio to point a registered domain at our assigned DNS service. This changes where its…

Change a DNS package master without confusing replication and delegation Changing the package master changes the DNS backend that Domain Nexus uses as the management source. It does not automatically change the domain's…

Change a Dynadot domain to your assigned Nabtech nameservers Use Dynadot's Name Servers setting to delegate a registered domain to the Nabtech DNS service assigned to your account. This is different from editing…

Change a Name.com domain to your assigned Nabtech nameservers If your domain is registered at Name.com, change its registrar nameservers there when you want our assigned DNS service to answer for it. Prepare the…

Change GoDaddy nameservers to the DNS service assigned by Nabtech Change nameservers in GoDaddy's Domain Portfolio when you want your domain's DNS to be managed by the assigned Nabtech service. Prepare the new zone…

Change nameservers at NetEarthOne or a LogicBoxes-based registrar LogicBoxes-based registrar panels manage a domain's nameservers from its domain-registration order. The branding and navigation can differ between…

Change nameservers for a domain registered with Nabtech Change a domain registered with us's nameservers when you want a different DNS service to answer for the domain. If you only need to point the website…

Change reverse DNS for an IP address assigned to you Reverse DNS maps an IP address back to a hostname using a PTR record. It is often relevant to mail servers and other infrastructure. Owning a domain…

Change the domain or directory of your WHMCS installation Changing the address of a self-hosted WHMCS installation affects more than links in the client area. Payment callbacks, login integrations, mail…

Changing a SiteWorx subdomain’s document root A SiteWorx subdomain can use a custom document root and PHP version instead of its initial parent-derived settings. Prepare the new folder first because…

Changing or removing a cPanel CNAME alias Update a CNAME when a custom-domain integration moves to a new canonical hostname, or remove it when that integration is retired. A forgotten alias to…

Changing or removing MX records during an email migration Editing the MX set changes where new incoming mail is routed. A reliable migration coordinates mailbox readiness, DNS, local routing and historical…

Changing the hosting origin behind an existing Cloudflare proxy You can move a website to another hosting origin while keeping Cloudflare’s proxied public hostname. Prepare the new origin completely before changing…

Check DNS over TCP when large or signed answers fail DNS needs TCP as well as UDP for reliable operation. Larger answers, including some signed responses, may require TCP fallback. Allowing only UDP port…

Check DNS propagation and find the source of an old answer A DNS change has two different checkpoints: the DNS provider accepts the new record, then other systems stop using their cached old answers. The…

Check email and application support before using an internationalised domain Test email and application support before making an internationalised domain your only public contact address. A browser displaying the website…

Check forward-confirmed reverse DNS for a mail server address Forward-confirmed reverse DNS means that a sending IP resolves through PTR to a hostname and that hostname resolves back to the sending IP. Mail…

Check HostBill domain synchronization and expiry information Domain synchronization updates HostBill from the connected registrar's information where the module supports it. Use it to maintain reliable expiry and…

Check whether a domain renewal message or invoice is authentic Verify a renewal message against the authenticated account before paying or approving a transfer. A domain name, familiar logo and correct public expiry…

Check which 60-day transfer restrictions apply to a generic domain A message about a 60-day restriction can refer to different events. Identify the event and the registrar's recorded release date before starting another…

Checking free-domain eligibility with your hosting order A free domain is a benefit of a specific qualifying package or promotion. Check the domain offer attached to your current hosting order, including its…

Checking whether Cloudflare is active for a hostname A domain can use Cloudflare DNS while some hostnames remain DNS-only. CDN caching and most proxy security features apply to proxied eligible web…

Choose among the DNS providers supported by Domain Nexus Domain Nexus offers multiple public DNS connection types. Choose the one that matches the system holding your authoritative zones, then configure its…

Choose an address that public DNS users can actually reach An A or AAAA record can be syntactically valid while pointing to an address that public visitors cannot reach. Use the public endpoint allocated for the…

Choose between open and restricted Nigerian domain namespaces Choose a Nigerian namespace by its intended use and eligibility, then verify the exact name and current ordering requirements. An extension being listed…

Choose DNS TTL values for a planned service migration Lower a relevant DNS TTL before a planned migration, then allow the old cached lifetime to pass before changing the destination. Changing the TTL and…

Choose Domain Nexus client navigation, themes and translations Domain Nexus lets you choose how customers enter DNS management and how the module looks in administrator and client areas. Configure these settings…

Choose hosting nameservers or DNS management for your domain Your registrar's nameserver selection decides which DNS service publishes the domain's records. Your hosting service supplies the website or mail…

Choose whether to renew before starting a registrar transfer Choose a transfer date with enough time to resolve a lock, contact problem or rejected request before expiry. If a critical domain is already close to…

Choose WHMCS default registrars and domain automation Configure a WHMCS registrar connection and its domain defaults before enabling automatic orders. The registrar module handles registration operations,…

Choosing and changing a domain PHP handler in Plesk Choose a PHP handler according to the application and the way the domain web server processes requests. A handler change can alter request execution,…

Choosing email hosting for your business domain Email hosting receives and stores messages for addresses on your domain. You can use a different provider for email and your website. Choose the service…

Collect useful details when a DNS change is not working A useful DNS support request identifies the name, expected result and last confirmed change. These details help separate a provider error, wrong…

Completing a certificate authority's DNS validation request DNS certificate validation proves control by publishing the certificate authority's exact challenge. It is useful when the website is not live yet or…

Configure a domain registrar and TLD prices in HostBill Configure HostBill domain prices for the registrar, TLD actions and periods you can actually fulfil. Registration, transfer, renewal and redemption can…

Configure and inspect WHMCS domain synchronization The WHMCS domain-sync task checks supported registrar modules for current registration and transfer information. Use it to keep billing records aligned…

Configure DNS backups and restore a reviewed record snapshot Domain Nexus zone backups preserve DNS records for recovery. They complement, but do not replace, full WHMCS database, application and secrets backups.…

Configure DNS lifecycle cleanup with grace periods and protected zones Lifecycle cleanup reviews zones after their qualifying service or delegation changes. Begin in observation or notification mode, then enable removal…

Configure domain and email forwarding as separate services Domain forwarding sends web visitors to another URL, while email forwarding redirects incoming messages to another mailbox. Domain Nexus manages them as…

Configure secondary DNS with an authorised transfer source Secondary DNS receives a zone from an authorised primary through a supported zone-transfer arrangement. It is different from Domain Nexus API…

Configuring WooCommerce shipping zones in the correct order Arrange shipping zones from the most specific area to the broadest so WooCommerce offers the intended methods for each customer address. A customer…

Connect a self-hosted BIND 9 server over verified SSH The BIND 9 connection manages zone files over SSH and asks BIND to reload or reconfigure them with rndc. Use it for a server you administer. It requires…

Connect bunny.net DNS and configure an optional vanity nameserver pair The bunny.net DNS connection uses the account API key sent to the provider's DNS API. Configure ordinary DNS first, then add vanity nameservers only…

Connect Cloudflare with a scoped token and the correct account Use a scoped Cloudflare API token for Domain Nexus, with access to the account and zones your company intends to manage. The token used here is a…

Connect DNSPod using its ID and token credential format The DNSPod adapter expects a complete DNSPod login token in ID,token format. Its API contract uses DNSPod's domain and record operations, so a Tencent…

Connect Gandi LiveDNS with an organisation-scoped personal access token Gandi LiveDNS uses a personal access token scoped to the organisation and resources you intend to manage. The current Domain Nexus field expects that…

Connect Google Cloud DNS with a service account JSON key Google Cloud DNS connects through a service account belonging to the intended Google Cloud project. Domain Nexus accepts the entire downloaded service…

Connect HestiaCP DNS with a dedicated access key Use the HestiaCP DNS connection when your hosting company runs HestiaCP and wants Domain Nexus to manage DNS within a particular Hestia account. The…

Connect Hetzner DNS using the current Cloud Console project token Use a token created in the current Hetzner Console project for the Hetzner DNS connection. Tokens from the old standalone DNS Console are not valid…

Connect OVHcloud DNS with region-matched application and consumer keys OVHcloud DNS needs three related credentials: an application key, application secret and authorised consumer key. The keys must belong to the same…

Connect Route 53 and separate DNS changes from optional KMS signing access The Route 53 connection uses an AWS access key ID and secret access key for the account that contains your hosted zones. Give that identity the Route 53…

Connecting a hosted domain to Cloudflare without breaking email Cloudflare can become the authoritative DNS provider and proxy eligible web traffic while the website remains on its hosting service. A careful DNS…

Connecting an externally registered domain to Nabtech Web Hosting You can use a domain registered with another company for a website hosted with us. Domain registration and website hosting are separate services, so…

Controlling which file extensions SiteWorx treats as PHP SiteWorx’s allowed PHP file-extension control determines which filename suffixes are treated as executable PHP. It is different from installing PHP…

Coordinate a DNSSEC key rollover with the registrar's DS update A DNSSEC key rollover replaces signing keys while allowing cached trust information to remain valid during the transition. A KSK or combined signing key…

Correct and resubmit a returned .edu.ng or .gov.ng application A request for clarification is a prompt to correct the identified issue, not a reason to submit several different applications. We will help you…

Create a secondary DNS zone when your package supports it A secondary DNS zone obtains its records from a primary DNS server through a zone-transfer arrangement. Use it when you already operate an authoritative…

Create a website redirect with Domain Forwarders Domain forwarding sends a visitor from your domain to another web address. An ordinary redirect changes the browser's address bar to the destination. It…

Create and apply reusable DNS record sets A record set keeps several related DNS records together so you can reuse a setup. It is helpful for a repeated hosting arrangement or a provider that…

Create and verify an email forwarder for your domain An email forwarder receives mail addressed to your domain and sends it to a mailbox you already use. It does not create a separate mailbox here, store a…

Create DNS record sets that become package defaults An administrator record set supplies reusable starting records for a DNS package. Use it to create consistent zones for a hosting product, addon or…

Create Premium DNS products and configure their actual paid features Domain Nexus can create Premium DNS and Premium DNS Plus products in WHMCS and offer them on eligible domains. Configure the plans, prices and feature…

Create private nameservers and the matching DNS records Private nameservers use your own domain, such as ns1.example.com and ns2.example.com. They need real authoritative DNS servers, registrar host or glue…

Creating a page or domain redirect in cPanel A redirect tells browsers and other HTTP clients where a page has moved. Choose the source scope carefully: a rule for one retired page is different…

Creating a redirecting domain pointer in DirectAdmin A redirecting domain pointer sends visitors from another domain to the selected main domain. Unlike an alias, it is intended to change the browser…

Creating a SiteWorx subdomain for a separate website A subdomain such as blog.example.com gives a website its own hostname. SiteWorx also needs a document root and public DNS that directs that hostname to…

Creating a subdomain website in cPanel A subdomain such as blog.example.com gives a project its own hostname. It can serve a separate application, but it still needs a hosting configuration,…

Creating a subdomain website in DirectAdmin A subdomain such as blog.example.com can host a separate section or application under a domain you control. Creating it in the panel prepares hosting…

Creating a subdomain website in Plesk A subdomain such as portal.example.com can host a separate application under a domain you control. It normally needs its own document root, DNS…

Creating a website or path redirect in DirectAdmin A redirect sends a browser from one URL to another. Use a path redirect for a moved page or a carefully planned site move, and choose its status…

Decide what to remove when retiring a domain and its related services Retiring a domain involves more than removing its DNS zone. The registration, website, mailboxes, certificates, third-party accounts and customer-facing…

Delegate a subdomain to another authoritative DNS provider Delegating a subdomain lets another DNS service manage a branch such as shop.example.com while the main domain stays with its current provider. This is…

Delegate certificate DNS validation without exposing the main zone credential DNS-01 certificate validation proves control through a TXT record at an _acme-challenge name. A supported CNAME or NS delegation can move that challenge…

Delegate reverse DNS only for addresses a customer actually holds Reverse DNS maps an IP address to a hostname using PTR records in an in-addr.arpa or ip6.arpa zone. Domain Nexus requires evidence that the customer…

Diagnose a listed nameserver that does not serve the delegated zone A delegation is lame when a nameserver listed for a zone cannot provide the expected authoritative service for that zone. Symptoms can be intermittent…

Diagnose a PowerDNS v4 connection that can read zones but cannot save changes If a PowerDNS v4 connection authenticates and lists zones but cannot save a record, investigate the write path before changing the API key. Domain…

Diagnose a website that fails only over IPv6 after an AAAA change An incorrect AAAA record can send IPv6-capable visitors to an unavailable server while IPv4 visitors continue to work. Diagnose the address family…

Diagnose different internal and public DNS answers for one hostname Split DNS intentionally gives different answers to different networks or clients. An internal user may receive a private server address while a public…

Diagnose DNSSEC validation failures that appear as SERVFAIL DNSSEC validation can turn an otherwise visible DNS answer into SERVFAIL when the chain of trust is broken. A stale parent DS record, missing DNSKEY,…

Diagnosing Windows Server DNS client resolution Diagnose name-resolution problems from the Windows Server that is making the request. This is a DNS client investigation, even if the same machine also…

Discover existing DNS zones and link only verified customer ownership Discovery finds zones already present on a DNS server so you can bring eligible ones under Domain Nexus management. Inventory, ownership linking and…

Distinguish registrar transfer lock, registry lock and DNS management lock Ask which layer is locked before requesting an unlock. A registrar transfer lock, an optional registry lock service and a DNS-management lock protect…

Editing a Cloudflare DNS record and verifying authoritative answers When Cloudflare is authoritative for your domain, edit public DNS in its zone. A matching record in cPanel or SiteWorx does not change public answers if…

Editing an authoritative DNS zone in Webuzo Edit a Webuzo DNS zone only when it is part of the authoritative DNS service for the domain, or when you intentionally maintain it for another…

Editing or deleting a DNS record in cPanel Zone Editor Use Zone Editor to change a specific DNS record or remove one that is no longer needed. Work on the authoritative zone and preserve the original values…

Enable DNSSEC and complete the DS-record setup DNSSEC lets validating resolvers check signed DNS data against a chain of trust. It needs both signing at your DNS provider and the matching DS…

Enabling Cloudflare DNSSEC with the correct registrar DS record DNSSEC connects your signed Cloudflare zone to a trust record at the registrar. Both parts must agree; publishing an old or incorrect DS record can make…

Enabling PHP-FPM for a domain and checking shared document roots PHP-FPM configuration should match the server’s active PHP handler and the domain’s workload. Use a domain-specific change first and account for domains…

Enabling the cPanel HTTPS redirect without a redirect loop cPanel’s HTTPS redirect can send visitors from HTTP to the secure version of an eligible domain. Enable it only after a valid certificate works, and…

Export a portable copy of your DNS records A DNS export gives you a readable record of the zone for migration, troubleshooting or your own change records. It contains DNS configuration. It does…

Exporting a Cloudflare DNS zone before migration Export the Cloudflare DNS zone before a migration or broad record change. Keep the export with a separate record of proxy and product settings so you…

Find a CNAME loop or an alias chain that points to an absent target A CNAME follows a hostname to another hostname. A chain that returns to an earlier name, or ends at a nonexistent target, cannot provide a usable…

Find which DNS service actually answers for your website and mail Find the DNS service that publicly answers for the domain before editing records. A record can be correct inside a hosting panel while visitors continue…

Finding your websites in the current Plesk domain view Current Plesk Obsidian uses the Dynamic List experience to organize websites and domains. Older tutorials that ask you to switch freely between Active,…

Fix a private nameserver delegation that depends on missing glue A nameserver such as ns1.example.com can host example.com only when resolvers can find its address without first depending on the same unreachable zone.…

Fix an MX target that cannot deliver mail even though the domain resolves An MX record identifies a mail-exchange hostname, not an IP address or website URL. The target must resolve and accept mail for the recipient domain. A…

Fix missing DNS controls, read-only zones and limit messages DNS access is determined by your account, the service that grants the zone, its package and the connected DNS provider. Read the specific message before…

Fixing a Virtualmin domain that shows the wrong website If a domain shows the wrong website or a Virtualmin default page, first establish which server and virtual host answered the request. The symptom can…

Handle a DNS provider outage without losing the intended record changes During a DNS provider outage, first determine whether the problem affects the management API, authoritative DNS answers or both. An unavailable API can…

Hosting multiple websites and addon domains on one account You can host multiple websites on a Web Hosting package that includes the required domain and website allowance. The number you can add is determined by…

Identify the registry, registrar, reseller and DNS operator for a domain A domain can involve several providers even when you pay one company. Identify who controls registration, public DNS and hosting before requesting a…

Import DNS records from another provider Importing a DNS zone can save time when moving several records. The import still needs a record-by-record review because providers differ in supported…

Include eligible domains and addons in a hosting renewal Renew together can put an eligible registered domain and service addons on the hosting renewal invoice. Configure it only after reviewing ownership,…

Installing a separately issued certificate in SiteWorx A separately issued SSL certificate must be installed with its matching private key and required intermediate chain. Purchasing a certificate alone does…

Investigate a paid domain renewal that did not reach the registrar A domain renewal is complete when the registrar confirms the additional registration period. A paid WHMCS invoice records the customer's payment, but a…

Investigate a rejected domain transfer using the actual registry reason Resolve a rejected transfer using its actual failure reason. A wrong authorisation code, an ownership restriction and a payment problem require…

Investigate DNS answers that fail on one network but work elsewhere A DNS answer can fail on one network when a large UDP response is fragmented or filtered while a smaller response succeeds. EDNS advertises additional…

Keep a portable DNS inventory when the provider has no export button A portable DNS inventory lets you review changes and prepare a migration even when the current provider has no export button. It should describe the…

Keep Domain Nexus jobs, scheduled DNS changes and reconciliation running Domain Nexus uses scheduled work for DNS changes, domain operations, reconciliation and maintenance. A responsive client area does not prove that…

Keep website and email DNS available during a registrar transfer A registrar transfer can preserve a working website and email service when the existing authoritative DNS remains available. Before moving the…

Keeping a domain registered through renewal and expiry A domain registration is time limited. Keeping your hosting invoice paid does not automatically prove the domain has renewed, and an expired domain can…

Keeping mail and FTP hostnames outside Cloudflare’s web proxy Cloudflare’s ordinary orange-cloud proxy handles supported web traffic. Mailbox and FTP connections need an appropriate directly reachable hostname…

Knowing when Plesk DNS changes control public records A DNS record entered in Plesk affects public lookups only when the authoritative DNS service for that name uses the Plesk zone or a correctly…

Launch your institution’s website and email after domain approval Approval of your institutional domain is an important milestone, but it is not the entire website launch. We help you connect the registered name to the…

Look up current domain registration data using RDAP Use RDAP to check a domain's current public registration data, including its sponsoring registrar, published dates, status and nameservers. RDAP became…

Make www and the root domain reach the same website consistently The root domain and its www hostname are separate DNS names. They can reach the same site, but both must be accepted by the hosting service and covered…

Making a Virtualmin BIND zone authoritative A BIND zone becomes publicly useful when the domain delegation leads to nameservers that actually serve it. Creating a zone in Virtualmin is one part of…

Making persistent per-domain web-server changes in DirectAdmin DirectAdmin generates virtual-host configuration from managed templates and domain settings. Use its supported custom configuration locations when a…

Managing firewalld zones and permitted services Firewalld zones apply different trust policies to interfaces or source networks. Open a service in the zone that actually handles its traffic and…

Mapping a custom domain to a Multisite subsite Map a custom domain to a WordPress Multisite subsite when that site should have its own public address while remaining part of the network. Current…

Move a branded nameserver to a new IP without breaking its customer zones Moving a branded nameserver to a new IP can affect every customer zone that delegates to its hostname. Plan the address move as shared DNS…

Move a domain to another Nabtech client account An internal domain move changes which your client account manages the domain. It is different from transferring the registration to another registrar or…

Move a signed domain to another DNS provider without a stale DS record Moving authoritative DNS for a signed domain requires a DNSSEC transition as well as a nameserver change. If the parent retains a DS for keys that the…

Move managed zones to another DNS provider with a verified rollback point A DNS provider migration has two coordinated parts: moving the managed zone to a verified destination, and making the public delegation use the intended…

Moving an addon domain to a new document root Changing a domain’s document root tells the web server to read files from a different directory. cPanel does not automatically move the existing files…

Moving DNS away from Cloudflare and removing a zone Removing a Cloudflare zone is a DNS and service migration task. Prepare the replacement zone and origin access before deletion so websites and email…

Offer selected administrator DNS record sets to customers You can let customers apply selected administrator record sets without allowing them to edit the shared originals. This is useful for a supported mail…

Open your DNS Manager and find the right domain Your DNS Manager controls the records that direct visitors, email and other services to the right destination. Start by choosing the domain you intend…

Plan a Domain Nexus installation for your hosting company Domain Nexus brings domain resale, DNS management, domain forwarding and email forwarding into WHMCS. Start by deciding which services your company will…

Plan a FOSSBilling connector test without assuming a live sandbox exists The FOSSBilling adapter's native test-mode switch does not create a Domain Nexus sandbox. In this release, enabling that switch causes the connector to…

Plan a registrant contact change when a registrar transfer is also due Plan the sequence before changing a registrant's details when you also intend to move the domain to another registrar. A company rename, a new…

Planning a DirectAdmin multi-server DNS setup DirectAdmin Multi-Server Setup can push DNS zones between configured DirectAdmin servers. It is a DNS distribution mechanism, not automatic replication…

Planning a domain change for a website-builder project A builder project, its public domain and its connected email can have different settings and owners. Plan a domain change as a coordinated release so…

Planning coexistence when one domain uses two email providers Using two email providers for one domain requires an explicit routing design. Publishing both providers' MX records does not divide mailboxes by…

Point an apex domain at a hosted service without an invalid CNAME The apex is the domain itself, such as example.com. An ordinary CNAME cannot coexist there with the zone's required SOA and NS data. Some DNS providers…

Point your domain to a website without disrupting business email Moving a website and moving its email are separate changes. You can point the website to a new host while continuing to receive mail with your existing…

Prepare a .sch.ng domain application for an eligible school Use the .sch.ng application route for an eligible Nigerian school or qualifying non-degree institution. NiRA's published policy restricts this namespace…

Prepare a domain renewal calendar that survives staff and payment changes Build a renewal calendar around an accountable person, a working payment method and verified completion. A reminder sent to an abandoned inbox cannot…

Prepare a reversible DNS change with an exact before-and-after record list A reversible DNS change starts with an exact record inventory and a working destination that can remain available during cached transitions. Clicking…

Prepare a working nameserver delegation for a Nigerian domain Prepare functioning authoritative DNS before submitting a Nigerian domain's nameservers. Supplying two plausible hostnames does not create a zone, and…

Prepare and send us a complete institutional .ng application pack A complete document pack helps us understand your institution, the requested domain and the authority behind the application. Use this guide when…

Preparing wildcard subdomains for an application A wildcard setup can route otherwise unspecified subdomains to one application, such as a tenant-based website. It requires coordinated DNS,…

Preserve Cloudflare proxy settings when synchronising DNS records Cloudflare proxy status is provider-specific metadata attached to eligible DNS records. Review it when synchronising a Cloudflare zone or using…

Preserve DNS when a parked domain becomes a hosting account The optional hosting-transition integration coordinates Domain Nexus with native WHMCS provisioning for eligible cPanel and Plesk relationships. It…

Process and investigate HostBill domain orders Check a HostBill domain order from payment through registrar completion. The billing record, queued request and registrar result are separate pieces of…

Publish a child zone's DS record in the correct parent zone A DS record belongs in the parent of the signed zone it authenticates. For a registered domain, the registrar usually submits DS data to the registry.…

Publish a long TXT value without adding unintended quotes or spaces A DNS TXT record can contain more than one character-string. Long DKIM keys and other provider values may be displayed as several quoted chunks even…

Publish a null MX for a domain that intentionally receives no email A null MX explicitly declares that a domain does not accept email. It is useful for a domain that intentionally has no mail service, because simply…

Publish an SRV record using the service's priority, weight and port An SRV record tells compatible clients which host and port provide a named service. Its service label, protocol, priority, weight, port and target must…

Publishing an eligible Weebly site and checking its domain Use this guide only for a Weebly account that remains eligible to publish. Weebly has announced a withdrawal from several countries, including Nigeria,…

Query authoritative nameservers directly when diagnosing DNS Querying an authoritative nameserver directly helps distinguish a stored DNS configuration problem from an old resolver cache. Use the actual servers…

Read a DMARC aggregate report in DNS Manager The Premium DNS Plus report reader helps you inspect a DMARC aggregate report received from an email provider. It summarises the sending servers and…

Read DNS history and schedule a record change History & requests helps you see what changed, what is still running and what needs approval. It is also where a scheduled DNS change can be checked…

Read EPP domain status codes before attempting a change Read the exact domain status before trying to renew, transfer or change nameservers. A lock, a pending operation and a DNS hold have different effects.…

Reading AutoSSL logs for a domain-validation failure AutoSSL logs show which names passed or failed domain-control validation during a certificate check. Read the exact failing hostname and method before…

Recover a FOSSBilling renewal without reusing an updated expiry as a new order The FOSSBilling connector uses the domain's pre-renewal expiration timestamp as part of a renewal's stable request identity. Preserve that value while…

Recover a website or email service affected by an expired domain If a website or email service fails near a domain's expiry, check the registration first. Renewing hosting does not renew a separately billed domain,…

Recover access to the contact email needed for a domain transfer If a transfer confirmation is being sent to an inaccessible address, restore authorised contact access through the current provider. Do not submit…

Redirecting a cPanel subdomain to an external URL A subdomain redirect is useful when a hostname such as help.example.com should send visitors to a hosted help centre or another website. Use an HTTP…

Redirecting a Plesk subdomain to another website A redirect sends visitors from a subdomain to a different URL. Plesk forwarding hosting can provide that behaviour, but converting an existing hosted…

Redirecting a SiteWorx website to HTTPS after certificate setup An HTTP-to-HTTPS redirect should preserve each requested path and query string while sending visitors to a hostname with a valid certificate. Configure…

Redirecting an additional cPanel domain to another website Use a redirect when visitors to an additional domain should be sent to another URL. A redirect changes the browser’s destination; sharing a document…

Register a .edu.ng domain with us: requirements and letter template We help eligible educational institutions prepare a .edu.ng registration application with the right supporting documents. This guide explains what to…

Register a .gov.ng domain with us: approval steps and letter template We help government institutions and MDAs prepare a .gov.ng application through the appropriate registration process. This is a restricted namespace. The…

Register a business domain under the right accountable owner Set up a business domain so the intended business holder, authorised account users and recovery contacts remain clear when a developer or employee…

Register and troubleshoot an internationalised domain using its ASCII form An internationalised domain can have a readable Unicode form and an ASCII form used by many registration and DNS interfaces. Record both so you can…

Removing a cPanel redirect and checking for cached rules Removing a redirect in cPanel stops that panel-managed rule from sending future requests to its old destination. A browser may still remember a…

Removing a domain alias from cPanel Removing an alias stops that hostname being configured as an additional entry to the website on this hosting account. It does not cancel the domain’s…

Removing a domain alias in DirectAdmin Removing an alias stops the current account from serving the same website under that additional name. It should leave the main website intact, but you…

Removing a redirecting domain pointer in DirectAdmin Remove a domain pointer when an additional domain should no longer redirect through the current account. Removing the panel entry does not cancel the…

Removing a secondary domain from SiteWorx Removing a secondary domain changes its hosting configuration and may affect website and related account resources. It does not transfer or cancel the…

Removing a separate website domain from cPanel Remove an additional hosted domain when its website is being retired or moved away. Removing the domain’s hosting configuration is separate from…

Removing a SiteWorx subdomain after retiring its website Removing a subdomain retires its hosting configuration. Plan the change separately from deleting website files, DNS, certificates or application data,…

Removing a subdomain in DirectAdmin while controlling file deletion Removing a subdomain disables its hosting entry. DirectAdmin can also offer to remove its directory contents, so distinguish retiring the hostname from…

Removing a website domain from Plesk Removing a domain from Plesk deletes the hosting objects and related site data included in that removal. It does not cancel domain registration or…

Removing a website redirect in DirectAdmin Remove a redirect when its source URL should serve content again or when the previous destination is no longer correct. The redirect may exist in more…

Removing an unused subdomain from Plesk Remove a subdomain only after its application or staging environment is no longer required. The action can delete the subdomain hosting configuration…

Renaming a domain in supported cPanel versions Supported current cPanel versions can rename eligible primary, addon or parked domains through domain management. Because associated services may also…

Replace a BIND server SSH host key after verifying a legitimate rebuild A BIND SSH host-key mismatch means Domain Nexus cannot verify that it is talking to the server previously trusted for this connection. The adapter…

Request .gov.ng contact or nameserver changes with an authorisation letter Use an authorised update request when a government domain needs new administrative contacts, technical contacts or nameservers. We can help you prepare…

Requesting a Let’s Encrypt certificate in SiteWorx Use SiteWorx’s available Let’s Encrypt integration to request a publicly trusted certificate for a hosted domain. Certificate issuance depends on domain…

Resolve a FOSSBilling nameserver set that exceeds its local contract The supplied FOSSBilling connector represents up to four nameservers through its native domain object. If the upstream domain has more than four,…

Resolve DNS drift and changes with an unknown provider outcome DNS drift means the state you expected differs from the state observed on a backend. An unknown outcome means a request was sent but its response did…

Restricting public registration in a Multisite network Control whether visitors can create network user accounts or new subsites through Multisite registration settings. Choose the narrowest registration…

Retiring a pointer domain without deleting the target website Retiring a pointer removes an alternate domain relationship without intentionally deleting the target website. Review incoming links and mail aliases…

Retiring a subdomain from cPanel Retire a subdomain when a staging environment, campaign or application is no longer needed. Plan the hostname’s public behaviour before removing it so…

Returning a forwarded Plesk subdomain to website hosting Change a forwarded subdomain back to website hosting when you want Plesk to serve an application or files at that address again. Removing forwarding…

Review and apply DNS changesets with a clear recovery path A DNS changeset groups proposed record changes so Domain Nexus can validate, apply and track them. Use its preview to understand the final zone before…

Review registrar TLD pricing before importing it into WHMCS Registrar TLD Sync can import supported extension pricing into WHMCS and apply a selling-price margin. Review the selected extensions and import options…

Review unexplained DNS changes and recover control of the authorised account An unexplained DNS change can come from an authorised deployment, an automation error or account compromise. Preserve the evidence and identify the…

Roll out a new connector release while retaining a working previous package Upgrade a reseller connector from an eligible published release while keeping a recoverable record of the current installation. The package version,…

Rotate a DNS provider credential across all connections that use it Rotate a DNS provider credential by replacing every connection that depends on it, verifying the new access, and then revoking the previous credential.…

Run a controlled DNS provider acceptance check before assigning customer packages A useful provider acceptance check proves the exact operations your package will use. It starts with a zone you control and ends with verified…

Selecting a PHP version for a SiteWorx domain SiteWorx can select an available PHP version for an individual domain. Test the application and its extensions before switching a live site, and review…

Selecting the PHP version for a DirectAdmin domain The native DirectAdmin PHP selector chooses among PHP versions installed by the administrator. It is distinct from the optional CloudLinux PHP Selector.…

Separating DNS failure from network failure on Linux Separate name-resolution failure from a network or application failure before changing Linux DNS settings. A hostname can resolve correctly while its…

Set DNS package limits and customer permissions without blocking the wrong service Package limits control how much DNS service a customer can use, while permissions control which actions they can perform. Review both when a customer…

Set up Premium DNS Plus uptime checks and failover When included in your active plan, an uptime check can change one DNS address record to a backup address after repeated failed checks. Both the primary…

Set WHMCS domain registration transfer and renewal prices WHMCS domain pricing needs separate registration, transfer and renewal values for each supported term and currency. Build the price table from the…

Setting the default nameservers in WHM The WHM default nameservers provide nameserver values for account provisioning on the server. Setting these defaults is one part of a working DNS setup;…

Setting up private nameservers for a WHM reseller Private nameservers such as ns1.example.com and ns2.example.com let customers use nameservers under your own domain. The registrar, authoritative DNS…

Setting up subdomains and website redirects A subdomain creates an address beneath a domain you own, such as shop.example.com or help.example.com. It can point to a separate website folder, an…

Setting up your domain and first mailboxes in OX App Suite OX App Suite is the professional-email service available through us. It provides a separate email workspace for your business domain. Website hosting,…

Setting up Zoho Workplace with your business domain Set up the organisation and users before changing your domain's mail routing. Zoho Workplace combines business email with the applications included in…

Synchronize a DNS package across multiple servers and select its master Package synchronization lets Domain Nexus maintain compatible DNS records across the servers you explicitly add to a package. You select the connections…

Trace a DNS delegation from the root to the final authoritative zone Use a DNS trace when you need to see where delegation stops or leads to the wrong provider. A trace follows referrals from the root toward the…

Track a domain transfer order in WHMCS Manage a domain transfer as a process that continues after payment. WHMCS can submit the request through a supported registrar module, but the losing…

Transfer an existing domain to Nabtech without overlooking DNS or eligibility A domain transfer moves registrar management to us. It is separate from moving a website, mailboxes or DNS records. Prepare those services and confirm…

Transfer operational control of a company domain when an employee leaves Include domain, DNS and reseller access in a staff handover. Removing an employee from a website CMS does not remove their access to the registrar, a…

Troubleshooting DNS changes that do not appear from DirectAdmin When a DirectAdmin DNS edit does not appear publicly, first check whether the domain actually uses that DNS service. A hosting account can contain a…

Understand a .uk registrar move and its IPS tag requirement A registrar move for a domain in the UK namespace commonly uses the receiving registrar's tag, often called an IPS tag. Obtain the exact tag from the…

Understand HTTPS and SVCB records before adding them to a hosting zone HTTPS and SVCB records can advertise service endpoints and connection parameters to compatible clients. They add information beyond ordinary address…

Understand Premium DNS and upgrade an eligible domain Premium DNS adds the allowances and management features shown for an eligible domain at checkout. Read the current offer carefully: availability, price,…

Understand premium domain purchase and renewal pricing before ordering A premium domain can carry a price that differs from the ordinary extension price. Confirm registration, renewal and transfer charges for the exact name…

Understand protected records and resolve DNS record conflicts Some DNS records are managed by the provider or by another feature in your account. Others conflict because their names and record types describe…

Understand redemption, pending delete and the limits of domain recovery Domain recovery depends on the exact lifecycle stage and extension. An expired domain might still support ordinary renewal, require a more expensive…

Understand the DNS record types used for websites and business email A DNS zone contains records that direct websites, email and other services. Choose the record type that matches the service's instructions and edit the…

Understand the limits of publishing several A or AAAA records Publishing several A or AAAA records can make a hostname resolve to several server addresses. It does not by itself provide health checks, shared…

Understand when a wildcard DNS record does and does not apply A wildcard DNS record can supply an answer for names that do not have a more specific place in the zone. It does not override every existing record,…

Understanding Cloudflare CNAME flattening at the zone apex CNAME flattening lets Cloudflare resolve a CNAME target and return its final address, including at the zone apex. This allows a root domain to use a…

Understanding domains, aliases and subdomains in current cPanel Current cPanel groups website hostnames in the Domains interface. Older instructions that refer to separate Addon Domains, Aliases or Subdomains icons…

Understanding how your domain, DNS, website and email fit together Your domain is the registered name people use, while hosting runs the website or email service behind that name. DNS connects the name to the relevant…

Updating a Plesk server DNS template without surprising customers The Plesk server DNS template supplies default records for new hosted domains. Updating it is a server-administrator operation with potential effects…

Upgrade Domain Nexus while preserving keys, settings and customer data A Domain Nexus upgrade replaces application files and applies the release's database changes while retaining the operational database, provider settings…

Use Blesta's domain management tab with the connector's actual capabilities The Blesta connector's Domain management service tab gives the authorised customer or administrator access to supported domain operations. Available…

Use bulk DNS changes across one or several zones Bulk management is useful when several records need the same new address or TTL. It also increases the effect of a mistaken selection. Build a narrowly…

Use CAA records to authorise the certificate authorities your services need CAA records let a domain operator express which certificate authorities may issue certificates for its names. An incomplete policy can block a…

Use Namecheap Custom DNS to connect a domain to Nabtech nameservers Choose Custom DNS at Namecheap when your domain should use the nameservers assigned by Nabtech. Namecheap's BasicDNS and Web Hosting DNS choices point…

Using a cPanel temporary domain before launch A cPanel temporary domain can provide a provisional address for building a website when the service enables that feature. It has restrictions and should…

Using a wildcard DNS record without overriding explicit hostnames A wildcard DNS record can answer for otherwise unmatched names, but it does not automatically create websites, tenant accounts or certificate coverage…

Using RDAP and registration lookup without exposing your account A public domain lookup can help identify a registrar, domain status, nameservers and registration dates. Modern generic-domain lookup increasingly uses…

What happens when my domain reseller purchase balance is low? A low purchase balance can prevent a new domain operation from being accepted under your account's funding policy. Add sufficient funds and review any…

What is an MX record and how do I change where email is delivered? An MX record tells sending mail servers which hostnames accept incoming mail for your domain. Each MX value has a priority; lower numbers are preferred.…

What to do after your Nabtech domain reseller account is activated After activation, verify your reseller offer, funding and account access before accepting automated customer orders. You can begin in the reseller…

Which domain extensions can I resell through Nabtech? Your reseller area's current Pricing catalogue shows the domain extensions and terms available to your account. Use that live offer rather than relying…

Why a domain can appear unused but still be unavailable to register A name with no visible website is not necessarily available for registration. The label can already be registered, reserved by policy, restricted to…

Why a domain's registrant details may be hidden in public lookup results Hidden contact details in a public domain lookup do not by themselves mean that the domain has no owner or that its registration is defective.…

Why a newly created DNS name can remain absent in a resolver cache A resolver can cache the fact that a DNS name or record type did not exist. If you create the record afterward, users of that resolver may continue…

Why an available domain can fail between search and checkout A successful domain search is a point-in-time result. It does not reserve the name while you compare products, enter contact details or complete…

Why changing DNS alone does not create a working domain parking page DNS can point a domain to a server, but it cannot generate the page shown to visitors. A working parking page requires a service that recognises the…

Why deleting a DNS zone does not cancel or release the domain registration A domain registration gives you control of a name for its registration period. A DNS zone supplies records that tell resolvers how services under that…

Why enabling auto-renew does not by itself prove a domain was renewed Auto-renew records an intention or enables an automated renewal process. Successful renewal also requires the relevant account, payment and registrar…